Returns & Exchanges

At GNSS Store, we stand behind our high-precision navigation equipment and offer a 30-day return window for items in their original packaging. We are committed to ensuring your technical requirements are met with total satisfaction and product reliability.

1

Initiate Your Request

Contact our technical support team via the online portal or email to obtain a Return Merchandise Authorization (RMA) number.

2

Secure Packaging

Place the electronic device and all original accessories, manuals, and calibration certificates back into the original protective shipping box.

3

Label and Ship

Clearly mark your RMA number on the exterior of the package and ship the item using a trackable service to our quality control center.

4

Inspection and Refund

Once our engineers verify the hardware integrity and firmware status, we will process your refund or exchange within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing